The past & the present
ysura is led by its founder, Philip Debbas, who started the company in 2012, with the aim of providing software solutions that did not exist in the market for a leading Pharma company. Not the type to shy away from a challenge, Philip, along with a few trusty accomplices, quickly built a reputation in the industry for creating CRM products that addressed the gaps in existing products and the evolving digital landscape.
Fast forward to now, we have a leading Customer Interaction Platform that merges in-person and remote interactions while paving the way for effective engagement throughout the HCP journey. Additionally, our Consultants excel in omnichannel strategy, know the ins and outs of customer engagement and are committed to delivering true value for our customers.
Although ysura has grown to several customers in multiple countries, each customer still receives the enthusiasm our first customer did along with the solution and services that are just right for them.
The key to our success
With our extensive experience in the Pharma market, we know the do's and don'ts of customer engagement methodologies and the many challenges companies face with regards to compliancy, processes, IT, organisational and change management. Making a significant difference in your productivity and operational excellence and being a reliable partner is our commitment to you.
In other words, our success depends on your success.