
Persons & Organizations
The 360° view of doctors, practices, clinics and pharmacies.
The CRM system offers comprehensive functionality for managing and organizing data. Organizations and their respective types can be easily managed. The organizational hierarchies and relationships provide a detailed mapping of structures and connections between different organizations.
The system enables the management of employment, persons and person types, including their titles, roles/functions, departments, as well as addresses and contact details. It also offers precise management of specialties and specialty groups, whereby the specialty groups can be calculated automatically.
The powerful search and filter functions for persons and organizations allow easy data retrieval, supported by predefined filters that can be provided specifically for users. Results are displayed in both list and map views, with the ability to preview or drill down into data.
Data change requests can be made and tracked through the system to efficiently manage data updates.
Documents can also be saved and managed directly in different locations in the system.
Functional Scope
Status
Organizations
Organization types
Organizational hierarchies
Organizational relationships
Employment
Persons
Person types
Gender
Birthday
Job title
Role / Function
Department
Addresses with different types
Contact details
Specialties
Specialty groups incl. calculation
Search and filtering of persons and organizations
Predefined filters for users
Display in lists and maps
Preview and detailed view
Data change requests
Documents
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Contact
Packages
Base
Persons & Organizations
Calendar
Administration
Territory Management
Task
Attributes
Activities
Professional
Reports
Offline
Selections
Time on Territory
Expenses
Multichannel
Frequency planning
Personal Interaction
Personalized Email
Consent
Promotional Material
eDetailing
Phone Interaction
Premium
Order Entry
Events
Coaching
Medical Requests
Video Interaction
Campaigns