Medical Requests
Control requests precisely and ensure smooth processing.
The Medical Requests module allows for the structured capture of medical requests. Users can select topics and product families, as well as upload documents, to accurately assign requests. The module is suitable for the sales force as well as for quality assurance and pharmacovigilance and ensures a clear separation of responsibilities through controllable visibility of requests. In addition, notifications for new requests can be sent to defined user groups to ensure fast and targeted processing.
Medical Requests are displayed for persons in the customer journey.
Functional Scope
Medical requests
Selection of configurable topics
Specification of product families
Upload of documents
Use for field services and QA (pharmacovigilance)
Visibility control of responses
Notification of a defined user group for new requests
Display in the customer journey
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