eDetailing

The eDetailing module provides a comprehensive solution for managing and presenting approved media for targeted customer interactions. Media can be associated with topics and specific key messages, and validity and visibility can be defined. Media selection can be tailored to specific activities and products, supported by detailed permission management. In addition, feedback and key messages can be documented to ensure ongoing communication optimization. The module enables evaluation of media usage, tracks interactions such as page views, and visualizes the key message journey with associated responses.