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CRM

Interact

Analytics

Insights

Consulting

News & Publications

Contact

Interaction Mode

Interaction Mode

Whether face to face or remote - CRM has never been easier. Experience the versatility
of the ysura CRM's Interaction Mode.

Our consultants support you as a
competent partner with the highest
quality standards for your strategic
and practical challenges.


Whether face to face or remote - CRM has never been easier. Experience the versatility of the ysura
CRM Interaction Mode.

Contact us

A doctor conducts a video call in a laptop


A doctor conducts a video call in a laptop


Seamless communication with healthcare professionals

Seamless communication with healthcare professionals

A doctor conducts a video call in a laptop
A doctor conducts a video call in a laptop
A doctor conducts a video call in a laptop

In the modern pharmaceutical industry, seamless and efficient communication between sales representatives and healthcare professionals (HCPs) is essential. 
For this reason, we at ysura have supplemented our tried-and-tested CRM system with the innovative Interaction Mode.

In the modern pharmaceutical industry, seamless and efficient communication between field representatives and healthcare professionals (HCPs) is essential. For this reason, we at ysura have supplemented our proven CRM system with the innovative Interaction Mode.

In the modern pharmaceutical industry, seamless and efficient communication between field representatives and healthcare professionals (HCPs) is essential. For this reason, we at ysura have enhanced our proven CRM system with the innovative Interaction Mode.

Schedule a free conversation with our experienced sales team.

Contact

Benefits

Experience a new dimension of CRM usage with "Interact" - for more effective and targeted communication in the healthcare industry.

An icon of a checkmark
An icon of a checkmark

Why Interact?

Our goal is to provide the best possible support to field service employees in their direct communication with healthcare professionals (HCPs). Unlike traditional CRM usage, which focuses on preparing for and following up on conversations, "Interact" centers on the conversation itself—whether face-to-face or remote. With "Interact," we create a focused workspace that filters out all distracting background noise and offers exactly what is needed during the conversation.

Our goal is to support field representatives as best as possible in their direct communication with HCPs. Unlike traditional CRM usage, which focuses on the preparation and follow-up of conversations, "Interact" places the conversation situation itself at the center – whether face-to-face or remote. With "Interact," we create a focused workspace that eliminates all distracting background noise and provides exactly what is needed in the conversation.

Our goal is to optimally support field representatives in their direct communication with HCPs. Unlike traditional CRM usage, which focuses on the preparation and follow-up of conversations, "Interact" focuses on the conversation situation itself – whether face-to-face or remote. With "Interact," we create a concentrated workspace that eliminates all distracting background noise and provides exactly what is needed in the conversation.

An icon of a heart with a plus
An icon of a heart with a plus

Design and User Interface

In developing "Interact," our focus was on consolidating all the necessary information and tools for the field service employee onto a single screen. Hector Baide, our design expert, explains: “We created a clear and organized structure that enables intuitive operation and is adaptable to various devices—whether PC, tablet, or smartphone.”

In developing "Interact", our focus was on consolidating all the necessary information and tools for the field sales representative onto a single screen. Hector Baide, our design expert, explains: "We created a clear and structured layout that allows for intuitive operation and is adaptable for various devices – whether PC, tablet, or smartphone."

In developing "Interact", our focus was to consolidate all necessary information and tools for the field salesperson on a single screen. Hector Baide, our design expert, explains: "We have created a clear and concise structure that allows for intuitive operation and is adaptable for various devices –
whether PC, tablet, or smartphone."

An icon of a notepad with a check
An icon of a notepad with a check

Functionality and Advantages

"Interact" offers a variety of options to maximize conversation efficiency. While traditional CRM systems are mainly used for documentation, "Interact" enables targeted and time-efficient communication by making all relevant content and tools immediately available. This is especially valuable in different conversational settings, whether in a hectic hospital environment or a quieter practice.

An icon of a checkmark
An icon of a checkmark

Training and Integrations

Our tool is fully integrated into the existing CRM landscape, thereby minimizing the additional documentation effort after conversations. Moreover, "Interact" is designed to be so intuitive that the training required for field service employees is minimal. In most cases, a half-day training session is sufficient to understand and use all the features.

An icon of mathematical operators
An icon of mathematical operators

User friendliness and motivation

The success of a tool largely depends on how willingly it is used by its users. Therefore, "Interact" was designed to be not only functional but also appealing. An easy-to-use interface, similar to that of a consumer app, ensures that both field service employees and HCPs enjoy using the tool. This not only enhances efficiency but also encourages usage, ultimately contributing to the success of your products.

The success of a tool largely depends on how much it is used by the users. "Interact" was therefore designed not only functionally, but also appealingly. An easy handling that resembles that of a consumer app ensures that both field staff and HCPs like to use the tool. This not only promotes efficiency but also motivates usage and ultimately contributes to the success of your products.

Our three modules at a glance

They support our customers in unleashing the full potential of our application and optimizing work processes.

Face to Face

The UI of the customer account module of ysura Pharma CRM software
The UI of the customer account module of ysura Pharma CRM software
The UI of the customer account module of ysura Pharma CRM software

  • Best local support

  • Everything at a glance with the most important data

  • Shifting the focus to content and relevant actions

Telefon

The UI of the customer account module of ysura Pharma CRM software
The UI of the customer account module of ysura Pharma CRM software
The UI of the customer account module of ysura Pharma CRM software

  • Automatic recording of interaction data

  • All relevant information available on the screen

Remote

Remote

The UI of the customer account module of ysura Pharma CRM software
The UI of the customer account module of ysura Pharma CRM software
The UI of the customer account module of ysura Pharma CRM software

  • Face to face

  • By phone, remote without video transmission

  • Remote with video transmission

  • Customizable user interface for different devices on both the HCP's and the representative's side

Schedule a free conversation with our experienced sales team.

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  • Logo of advanced medical balloons
  • Logo of pharmxpert
  • Logo of Orphalan
  • Logo of careforce
  • Logo of CSL Seqirus
  • Logo of Inizio Engage
  • Logo of CSL Seqirus
  • Logo of Daiichi-Sankyo
  • Logo of Mavena

Rep Interaction mode

Our features enable sales representatives to customize interactions individually and maximize their engagement.

Fully integrated into the CRM.

Persons & Organizations | Territory Management | Attributes | Sample Management | List Management

An illustration of the ysura CRM UI in the persons and organizations module
An illustration of the ysura CRM UI in the persons and organizations module
An illustration of the ysura CRM UI in the persons and organizations module
An illustration of the ysura CRM UI in the Activity Planning Module
An illustration of the ysura CRM UI in the Activity Planning Module
An illustration of the ysura CRM UI in the Activity Planning Module

E-Detailing / Media

Capturing Notes

  • Present shared and reviewed content

  • Media time tracking per slide

  • Share screen

Consent and sample requirements

Fast and simple order entry at the point of sale with intuitive discount applications that maximises turnover.

Order Management is mobile compatible to also capture signatures, supports order splits and a status overview.

  • Einwilligungserklärung ausfüllen und unterschreiben

  • Musteranforderungsformular ausfüllen und unterschreiben

  • Einwilligungserklärung ausfüllen und unterschreiben

  • Musteranforderungsformular ausfüllen und unterschreiben

HCP Interaction Mode

Optimal engagement for HCPs

Smooth functionality

  • No software download required

  • Clear design for an intuitive user experience

  • Device independent

An illustration of the ysura CRM UI in the persons and organizations module
An illustration of the ysura CRM UI in the persons and organizations module
An illustration of the ysura CRM UI in the Activity Planning Module
An illustration of the ysura CRM UI in the Activity Planning Module
An illustration of the ysura CRM UI in the Activity Planning Module

E-Detailing / Media

  • View media presentation

  • Share screen

  • Submit call rating and feedback

Interactive processes

  • Fill out and sign the declaration of consent

  • Fill out and sign the sample request form

Schedule a free conversation with our experienced sales team.

Contact

yNews

DiGA

Sep 13, 2023

When is a DiGA field force profitable? (by Marcus Bergler)

HCP

Aug 8, 2023

The Holy Grail of HCP Profiling (by Nicolas Rosen & Marcus Bergler)

Partnership

Aug 7, 2023

About Steinschulte Pharma GmbH

Additional services from ysura