A bit about us
We are a youthful team with a tremendous love for coffee that dares to think big and isn't uneasy about being different. Above all, we believe that every cup of coffee should be a terrific experience and after your morning cup, the rest of your day should continue to be just as good.
The past & the present
ysura is led by its founder, Philip Debbas, who started the company in 2012, with the aim of providing software solutions that did not exist in the market for a leading Pharma company. Not the type to shy away from a challenge, Philip, along with a few trusty accomplices, quickly built a reputation in the industry for creating CRM products that addressed the gaps in existing products and the evolving digital landscape.
Fast forward to now, we have a leading Customer Interaction Platform that merges in-person and remote interactions while paving the way for effective engagement throughout the HCP journey. Additionally, our Consultants excel in omnichannel strategy, know the ins and outs of customer engagement and are committed to delivering true value for our customers.
Although ysura has grown to several customers in multiple countries, each customer still receives the enthusiasm our first customer did along with the solution and services that are just right for them.
The key to our success
With our extensive experience in the Pharma market, we know the do's and don'ts of customer engagement methodologies and the many challenges companies face with regards to compliancy, processes, IT, organisational and change management. Making a significant difference in your productivity and operational excellence and being a reliable partner is our commitment to you.
In other words, our success depends on your success.
What drives us?
“If you want something new, you have to stop doing something old.”
Our team members do not fit into a mould
If not at work, members of our team can be found competing in triathlons, growing Bonsai trees, playing the Bongo or Helicon or even singing in rock concerts.
Our academic backgrounds which include Engineering, Veterinary Medicine, and Neuroscience are just as varied as our work experience - hospitality on cruise ships, acting gigs in Hollywood films, a stint at NASA.
Somehow, we have all landed at ysura, a place where we all genuinely enjoy working with another while being committed to ysura's vision. Oh and we all like to start our day with a great cup of java.
